Delivery Information
shipping-order

Please note that orders received after 3:00 PM EST will be processed the following business day. While determining the arrival day of your purchase, count business days only. The first shipping day will be the day after your order is processed. 

International Shipping Service is not available on certified loose diamond purchases made with a Credit Card. Bank Wire Transfer Payment is required for all certified loose diamond orders destined for an International, PO BOX, or APO Military address. All certified loose diamond orders purchased with a credit card must be shipped to a physical address within UAE. 

We work closely with our shipping partners to ensure timely delivery of your purchases. However, we are not responsible for any weather related delays that may occur after your order is shipped. We apologize for any delays that may occur while in transit and our customer service department will work closely with you to re-route any packages that may be affected.